Customer service, Contact Center

Sunnyvale, CA

Active

About Inbenta

Inbenta Technologies provides cloud-based natural language processing (NLP) and semantic software for customer self-service and ecommerce applications. The company’s software enables real-time, automated, and context-based answers to online customer queries without human involvement. These deflections generally help Inbenta customers increase customer satisfaction and decrease call center contacts and related customer service expenses.