Inbenta
Provides cloud-based semantic search (natural language processing) software for customer self-service and ecommerce applications.
Customer service, Contact Center
Sunnyvale, CA
Active
About Inbenta
Inbenta Technologies provides cloud-based natural language processing (NLP) and semantic software for customer self-service and ecommerce applications. The company’s software enables real-time, automated, and context-based answers to online customer queries without human involvement. These deflections generally help Inbenta customers increase customer satisfaction and decrease call center contacts and related customer service expenses.