SightCall provides a cloud-based, SaaS platform that allows field service agents and customers to receive augmented reality-powered video assistance. SightCall offers two products:
SightCall for Field Service – using any mobile or wearable device, agents and technicians receive live, AR-powered assistance from remote experts who can provide step-by-step instructions.
SightCall for Customer Service – customers can show their problems to customer service agents via live video feed, preventing unnecessary visits and increasing customer satisfaction